How do I create an account?

A: To create an account, click on the "Sign Up" button on the home screen, enter your Full Name, Birthdate, Username, Email, Mobile number and Password, and follow the prompts to complete the registration.

Didn't receive the confirmation email?

A: Check your spam or junk folder. If you still don't see the email, try resending it from the app or contact our support team.

Change personal information?

Currently, you can only change your password. Other personal details like your name, birth date, and email cannot be changed after registration.

What personal information do app collect?

We collect your Full Name, Birthdate, Username, Email, and Password during registration. This information is used to provide you with a personalized experience and to ensure the security of your account.

How is data protected?

We use advanced encryption and security measures to protect your data. Additionally, we do not share your personal information with third parties without your consent, except for necessary legal purposes.

What are Stars and Suns

Stars and Suns are the currency used inside JuanCast. This is the currency to be used to vote for polls. Suns are used for major polls while Stars are used for minor polls.

What are Stars and Suns

A: Stars are given in two ways.:

1. By watching ads through the JuanCast Store. Select Store > Ads > Select from the 4 boxes to opt-in. There is a 1-minute timer for every ads watched. You will be given 30 Stars for every ad that you opted in.

2. By purchasing in the JuanCast Store. Select Store> Stars. There are packages to select from with the equivalent amount in peso. The stars will automatically be credited to your account.

A: Suns are acquired by converting 200 Stars for 1 Sun in the JuanCast Store. Select Store > Suns. There you can convert your existing stars into suns.